Deposits are non-refundable A conversation is always free of charge, but once you make a deposit for a project I go immediately to work! If for any reason you can not proceed with a project, please inform me as soon as possible. If you have made a deposit and must cancel project, it will be considered a credit for a future project, but will not be refunded. Any outstanding balance may incur additional charges after 30 days.
Final bill will release your files As soon as your final bill is paid in full your dropbox folder will release a link to your email, allowing you access to download and use any files immediately. Dropbox folder will remain active for up to 30 days. Be sure and download your files within 30 days from receiving link, or request more time.
Communications & Deadlines It is very important to me that your project is completed in a timely fashion, and that your expectations are met. The only reason deadlines are usually extended or missed is lack of needed approvals or missed communications. During the duration of your project please insure that you are available by email or phone for questions or design approvals, it will insure a smoother process. Please be sure to inform me of absolute deadlines during our introduction.