GENERAL POLICIES
Deposits are non-refundable
A conversation is always free of charge, but once you make a deposit for a project we go immediately to work! If for any reason you can not proceed with a project, please inform me as soon as possible. If you have made a deposit and must cancel project before it has begun, it will be considered a credit for a future project, but will not be refunded. Credit may be applied up to 90 days after issued.
Any outstanding or unpaid balances will incur additional charges after 30 days.
A conversation is always free of charge, but once you make a deposit for a project we go immediately to work! If for any reason you can not proceed with a project, please inform me as soon as possible. If you have made a deposit and must cancel project before it has begun, it will be considered a credit for a future project, but will not be refunded. Credit may be applied up to 90 days after issued.
Any outstanding or unpaid balances will incur additional charges after 30 days.
Final bill will release your files
As soon as your final bill is paid in full your dropbox folder will release a folder link to your email, this link will allow you access to download and use any of your files immediately.
Dropbox folder will remain active for up to 30 days.
Be sure and download your files within 30 days from receiving link, or request more time.
As soon as your final bill is paid in full your dropbox folder will release a folder link to your email, this link will allow you access to download and use any of your files immediately.
Dropbox folder will remain active for up to 30 days.
Be sure and download your files within 30 days from receiving link, or request more time.
Communications & Deadlines
It is very important to us that your project is completed in a timely fashion, and that your expectations are met. The main reason deadlines may be extended is from either missed communications or lack of image approvals. During the duration of your project please insure that you are available by email or phone for questions or design approvals, it will insure a smoother process.
Please be sure to inform us of absolute deadlines during our introduction.
It is very important to us that your project is completed in a timely fashion, and that your expectations are met. The main reason deadlines may be extended is from either missed communications or lack of image approvals. During the duration of your project please insure that you are available by email or phone for questions or design approvals, it will insure a smoother process.
Please be sure to inform us of absolute deadlines during our introduction.
Licensing and Image Use
Please never screen shot or download an image for use from this website without express permission from Erin Thomas Art & Design, a licensing or royalty agreement or express written permission or you may be subject to legal action.
We are now offering graphic files, downloads and customizable images for use in print, re-sale markets, marketing, event and promotion. Each image has a licensing agreement within it's description, your purchase indicates an understanding and agreement to terms for the image purchased, please read and understand terms carefully, or contact us for a more detailed agreement.
Please never screen shot or download an image for use from this website without express permission from Erin Thomas Art & Design, a licensing or royalty agreement or express written permission or you may be subject to legal action.
We are now offering graphic files, downloads and customizable images for use in print, re-sale markets, marketing, event and promotion. Each image has a licensing agreement within it's description, your purchase indicates an understanding and agreement to terms for the image purchased, please read and understand terms carefully, or contact us for a more detailed agreement.